Support

Albany Door Systems supports its customers in many different ways. This web site is just one of the many resources available to help you, our valued customer, achieve complete satisfaction with your high speed door. Here, you will find Installation and Owners Manuals, Architectural Specifications and Drawings, Product Literature, Case Studies, and Photo Galleries, as well as Product Videos and Interactive Demonstrations. Additionally, Albany Door Systems Dealers, Regional Sales Managers, and customer support services are readily available to assist you.

If the performance of your Albany Door Systems High Speed Door is in question, please follow these four steps.

Refer to your copy of the Owner’s Manual for troubleshooting information.

Check the Support section of this web site, which includes Installation and Owners Manuals, Architectural Specifications, Architectural Drawings, and Product Literature.

Contact your nearest Albany Door Systems Dealer for service and support. 

Call the Albany Door Systems Customer Support Call Center at 877-925-2468, or email us at service@albanydoors.com.